We're here to help you compete, track, and win.
For any questions, issues, or feedback, email us at:
leadership@compete-track-win.com
We typically respond within 24 hours during business days.
Tap "Join Challenge" on the home screen and enter the 6-character invite code provided by the challenge captain. You can also scan a QR code or tap a shared invite link.
The app syncs with Apple HealthKit to automatically pull your workout data. Make sure to grant HealthKit permissions when prompted. Open the app periodically to ensure your workouts sync.
Compete. Track. Win. Pro is billed by Apple. Subscription refunds are handled by Apple — request one at reportaproblem.apple.com. For any other questions, email us at leadership@compete-track-win.com.
In challenges with Captain Handicaps, the captain assigns a multiplier (0.50x to 2.00x) to each participant. Your raw workout points are multiplied by your handicap to calculate your adjusted score. A lower handicap means you earn fewer points per workout, leveling the playing field.
Delete it yourself in the app, immediately: Profile → Delete Account. This permanently removes your account and your data — it cannot be undone. If you can't access the app, email leadership@compete-track-win.com with the subject line "Account Deletion Request" and we will process it within 30 days.