We're here to help you compete, track, and win.
For any questions, issues, or feedback, email leadership@compete-track-win.com. We typically respond within 24 hours on business days.
Tap the join icon (a person with a plus) at the top of the home screen and enter the 6-character invite code from the challenge captain — or just tap a shared invite link, and the code fills in for you.
The app syncs with Apple Health to pull your workout data automatically. Grant Health access when prompted, and open the app periodically so your workouts sync. If you declined access, you can turn it on in the Health app: Sharing → Apps → Compete. Track. Win.
Compete. Track. Win. Pro is billed by Apple. Subscription refunds are handled by Apple — request one at reportaproblem.apple.com. For any other questions, email leadership@compete-track-win.com.
In challenges with Captain Handicaps, the captain assigns a multiplier (0.50x to 2.00x) to each participant. Your raw workout points are multiplied by your handicap to calculate your adjusted score. A lower handicap means you earn fewer points per workout, leveling the playing field.
Delete it yourself in the app, immediately: Profile → Delete Account. This permanently removes your account and your data — it cannot be undone. If you can't access the app, email leadership@compete-track-win.com with the subject line "Account Deletion Request" and we will process it within 30 days.